I have an HP G6 laptop running Win7 running media player 12.0.7601.17514. The issue I have is a strange one which my wife found out that when the laptop is plugged in to charge you cannot watch videos as the screen is taken up by a small piece of the video. But when you unplug it, you can see the whole video. I verified this tonight. I have googled around but maybe I am not using the right keywords. Any help here?
Hello shags72. I understand you're having some trouble playing videos.
Does this issue occur if you use another application such as VLC to play the videos?
Would it be possible for you to take a picture or video of the issue occurring? I am having a hard time visualizing the issue and I believe this would be very helpful. You could upload the picture to a website such as IMGur or YouTube if it is a video.
Also, it may be helpful to have your product number in case I need you to update your graphics card's drivers. This document can show you where it is located.
I'll be keeping an eye out for your reply. I hope you have an excellent evening!
Here are some screen shots of WMP but the same thing happens on Youtube or other videos.Thanks for helping.
PLUGGED IN
UNPLUGGED