hzpg8d
2013-02-18

I’m also having an On/Off problem with my ENVY x2.  With the power cable connected and tablet docked and after trying to power it on a couple of times, I now get a blue dialog box that says “Main code of EC got destroyed!  Update it?”.  There are options for [Yes] and [No] with the Yes highlighted, but I cannot use the keyboard to selected either.  I’ve tried hitting every key but nothing happens.  If I hold the power button to turn it off the screen does go dark, so I assume it is off.  Now after trying to power it back on, it does not come on the first time.  If I try quickly to power on the second time, it comes back on with the blue dialog box again.  I’ve tried powering on tapping the ECS key, F8 key, and F11, but always get the blue dialog box that says “Main code of EC got destroyed!  Update it?”  Been on with HP Tech Support for over an hour and now with the hardware department.  My ENVY x2 is a model 11t-g000 and product number C7F27AV and is running Win 8.  This thing is less than a month old.  No changes had been made to my system.  Need HELP!

thrtexas
2013-03-09

Hi! Did you ever receive a solution to your problem?  I am having the SAME problem and need HELP!!

hzpg8d
2013-03-10

After calling HP Support... and going through a few techs, HP determined it was a hardware problem and nothing we could resolve on my end.  They sent me a postage paid return box and I shipped the unit to them.  Have not received it back yet.

clandwehr
2013-04-04
same situation does anyone know how to fix it?
hzpg8d
2013-04-05

You will have to send it in for repair... it is a hardware problem. I received mine back and it works fine now.