bmerman
2013-03-29

printer is setup according to direction but it won't print on both sides only one

it pull the paper back in but doesn't print on the other side

garytech1
2013-04-02

Hi Bmerman,

 

I understand that you're trying to setup duplex printing.  I have a few questions for you.  What printer do you have?  What operating system do you have?  What program are you printing from?

bmerman
2013-04-03

The printer is a 6520 operating system is windows 7 and I was trying to print from my

documents folder a form that was printed on one side and I wanted it on both sides of

the paper.

 

Thank You,

bmerman

garytech1
2013-04-03

 

Hi Bmerman,

 

Okay try the steps below. 

 

1.       Click on the printer icon located on your desktop (Photosmart 6520).

2.       Open it, click on Printer Preferences.

3.       Click on the box that says Print on both sides select one.

4.       Select apply.

 

Try again to print.  Let me know how it goes. 

 

 

 

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bmerman
2013-04-03

I did what you suggested but it still only prints on the one side  does it have to have print on both sides to copy it or will it copy if it's only on one side and does it matter if I scanned it in to the computer to my documents folder? I can get double sided doing it from the printer but not from the computer. On the printer it tells you to turn the paper over but not on the computer.

 

Thank you for your time,

Bmerman