jhazzac
2013-02-22

Product Name: HP Pavilion g6 - 2210sa Notebook PCProduct number: C6S45EA#ABUOS: Windows 8 64-bitThis is a brand new laptop and from the start the audio volume has been fluctuating like it has a compressor/limiter applied to it. Any volume increase in a piece of music I play off itunes/pro tools/zune etc. is dragged back down after a moment and vice versa with quiter sounds.I've searched these forums for a solution and tried all the suggested methods I've come across but am yet to find a fix for this.It seems this is a very common problem for people with HP computers and yet so many of these promblems seem to go unsolved!Cheers,Harry

AxshunJaxun
2013-02-27

Hey jhazzac,

 

The first thing I would suggest checking is your BIOS and Audio driver version. You will want to have the latest versions for both. Here is a link to the HP driver page for you model. If drivers are out of date, it can cause strange isues.

 

Check what BIOS version is on your notebook currently by pressing FN+ESC. A little window will pop up that has your BIOS version. Compare that BIOS version (ex. F.14, F.16) with the latest one available HP's driver page which shows to be F.22 right now. Take a screenshot of your FN+ESC window and post it in a reply if you're unsure. 

 

Also compare your audio driver version with the latest version on HP's driver page. To check your current audio driver version: 

1. Press Windows Key + C to bring up the Charms Bar.

2. Click Search and type in "Device" and Click Settings.

3. Click on Device Manager in the search results.

4. Expand the 'Sound, video and game controllers' section.

5. Double-click on IDT Audio.

6. Click the driver tab. Make note of the driver version number and post it in your reply.

 

If the audio driver version on your notebook right now is earlier than the version available on the HP driver page, you will want to download and install the latest version. 

 

If the issue persists after you have updated the BIOS and audio driver versions, please let me know!

 

Also let me know if you have any questions or if these suggestions helped (this could help other users having similar issues). I'll keep an eye out for your reply!