aegean
2013-02-05

Had replacement laptop from Microsoft Store but same issue.

Changing the Power options to never sleep seems to prevent crashing but hardly a long term solution.

Error message mentions Power driver.

Also had issues with laptop keeping the wifi connection on the first Envy. Replacement seems not to have this issue.

Microsoft techs coulnd't help. Any response from HP? 

Kyle_W
2013-02-12

 

Could you please give me the exact model number of your notebook?

 

You can use the following document if you need assistance in finding it.

 

http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=en&docname=c00033108&...

aegean
2013-02-12

Sorry - after two units affected with this problem I exchanged it for the Samsung ATIV. No issues now. Thanks for getting back though.