tripjc00
02-19-2012 03:19 PM (25 days ago)
I bought this laptop less than a week ago and I am noticing the screen has begun to flicker all the way across the top. System type is x64-based PC, processor is AMD A6-3400m APU with Radeon(tm) HD Graphics. Any suggestions on how to fix this?
bcas400g
02-21-2012 06:32 AM (23 days ago)
Hi,
I have experienced this on my G7, it's about 17 days old. I got on Chat with HP support and they had me do two things.
1. Restart notebook in BIOS mode, HIT F10 when starting up. If flicker is still there it's hardware, if not it's probably software/driver related.
2. If step one does not reveal a hardware issue, find and install a new video driver. If you get on HP Support assistant and start a support chat, they can direct you to the drivers you need.
One other thing, I have read a lot of people complaining abuot this issue on DV6 series, one solution I read was to set the power options to never put the display to sleep. Several people reported this solved their issue.
Hope this helps, it seemed to help on mine.