havanutha
03-13-2012 08:02 AM (1 days ago)
I purchased a HP Pavilion g7t-1200 CTO Notebook PC in December 2011. I've had no problems until recently.
I leave the computer on most of the time, and as long as I'm using it, it works fine. The problem has been when I leave the computer idle, it freezes up and the only thing I can do is hit the power switch and restart everything.
Any clues?
Thanks in advance.
DavidPK
03-13-2012 11:49 AM (1 days ago)
Hi,
Shut down the notebook. Tap away at f10 as you start the notebook to enter the bios menu. Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory. Post back with the details of any error messages.
If both the above tests pass, try the following.
From the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, click Computer, left click Local Disc C once to highlight it, right click Local Disc C and select Properties. Click the Tools tab and then click the button to 'Check the Drive for Errors'. In the following window make sure both boxes are ticked and then click Start. Agree to schedule the check at the next system restart and then restart the notebook - this process can take several hours to complete before loading back into Windows.
Regards,
DP-K
havanutha
03-13-2012 11:42 PM (1 days ago)
I hit F10 upon startup, and both tests passed.
I entered the command prompt screen, typed the sfc /scannow on a few different occasions, but it says:
beginning system scan. this process will take some time
beginning verification phase of system scan
verification 27% complete
Then the computer freezes up each time.
The cursor won't move with the mouse or the touchpad and the only remedy is to restart.
Since I couldn't get passed that part, I didn't try the last step you listed.
Thank you for the help so far.
Curious as to your next recommendation.