RodJoe
12-21-2011 06:56 PM (84 days ago)
Bought November 2009. Out of Warranty. Subsequent to buying notebook I bought an extended life battery.

Started to boot up one morning and the computer sounds like it is going to start but does not. The extended life battery was dead and cannot be recharged.

The battery that came with the computer works but computer will not boot up or 1 out of 50 attempts it will start and work fine.

A local repair person said he thought it was the motherboard. I believe the battery I bought from HP not only died but killed my computer at the same time.

Can anyone help or offer suggestions. I have tested memory and harddrive and they test out good. I have removed and reinstalled memory.


Jer739
03-07-2012 08:23 AM (7 days ago)
My dv4 is doing the same thing, come on HP - lets fix these before you are forced to with another class-action suit. Apprarently one of the chips on the motherboard heats up and causes the solder joints to disconnect. This happened with Nvidia chips and HP and a class action forced them to repair or replace the laptops - or refund the users if they paid for a repair. I WILL NOT PURCHASE OR RECOMMEND ANY HP PRODUCTS UNTIL THESE QC ISSUES ARE RESOLVED