ron987
02-16-2012 07:44 AM (27 days ago)
I've had this computer a little over 2 years. A month after I got it, I turned it one morning and the CPU cooling fan was running full speed. I just turned it on so it couldn't be hot. I called support and they had me try a few things like cleaning but of course it was clean I was only a month old. They said a few other things to try but nothing worked. I was told I had to send it back in. It took me weeks to get all my business data on it so I didn't want to send it back.
I decided to call back support and talk to someone else. Thank goodness I talked to someone who knew exactly what to do. He said to unplug the computer, open the case, find the connecter from the CPU fan to the motherboard, unplug it and plug it back in. At first I didn't believe it could be so simple but it worked.
Over the last 2 years it's happened 4-5 more times and this 5 minute fix has worked every time.
Of course there could be other reasons for cooling fan that is running full speed, poor air flow because it needs to be cleaned, a bad heat sink, etc. which is causing overheating.
But if you just turn it on and the fan is loud and running at full speed, try this simple fix first.
Ron
I decided to call back support and talk to someone else. Thank goodness I talked to someone who knew exactly what to do. He said to unplug the computer, open the case, find the connecter from the CPU fan to the motherboard, unplug it and plug it back in. At first I didn't believe it could be so simple but it worked.
Over the last 2 years it's happened 4-5 more times and this 5 minute fix has worked every time.
Of course there could be other reasons for cooling fan that is running full speed, poor air flow because it needs to be cleaned, a bad heat sink, etc. which is causing overheating.
But if you just turn it on and the fan is loud and running at full speed, try this simple fix first.
Ron