bonifale
01-15-2012 12:35 PM (60 days ago)
I'm having endless wifi problems with this machine. The thing connects to my Netgear Wireless-N 300 Router (WNR2000v2) okay and has a very good 150Mbps signal. It works okay for sometimes days on end. Then; for no reason that I can get to the bottom of, the connection to the internet fails. Very often the wifi is still connected okay but sometimes it is not and has lost the password setting.
Every other wifi device in the house works perfectly.
Currently it has the latest driver installed; though I did try an ealier version to no avail.
I've tried various channels on the router, having made sure I'm the only one in range on that channel.
I've limited the router to 54Mbps which had no effect.
I've made sure that all other wifi's are turned off.
bonifale
01-15-2012 12:40 PM (60 days ago)
(Rats; posted before I'd finished winging by hitting <cr>)
It's very frustrating. Every fix seems to work for a day or so and then, just when you think it's okay, off it goes again...
Any suggestions much appreciated.
This is certainly the last time I'll buy an HP.....
erico
01-15-2012 12:48 PM (60 days ago)
Try an
Atheros driver from here. I have always had great success with their drivers. You might also consider updating your netgear router's firmware to the lates version.
Caution: doing a router firmware update is an advanced task and not to be taken lightly, You can " brick" your router if you do not do follow the instructions precisely.
bonifale
01-16-2012 05:55 AM (59 days ago)
Thanks for that Erico
I hadn't seen that driver site but I have got the version that it recommends version loaded.
Also I already have the latest router firmware on (should have said that in the original post)
Sadly the problem continues. Googling round it looks like many people have similar issues with this adapter.
I've ordered a new router (super hub) from virgin so will keep my fingers crossed that the incompatibility goes away. I believe the thing is still a Netgear one though so only time will tell.
erico
01-16-2012 06:04 AM (59 days ago)
I was a Netgear fan for a while but ended up finding the Linksys by Cisco 802.11n routers to be more reliable. My current one is a WRT320N Linksys model.
bonifale
01-18-2012 11:28 AM (57 days ago)
New Virgin Superhub installed and working okay; it's a Netgear CG3101D, apparently. Again every wifi device in the house connected immediately. Even the accursed HP G6. Worked for a couple of days and then lost connectivity again. WIFI connected okay but no internet; IPv4 not connected. After a few try's to connect the wifi loses it's keyphrase and won't connect again. Rebooted router and the connection started to work again. Now just waiting for it to break again.
No more HP's for me I think.
spark001uk
02-06-2012 02:35 PM (38 days ago)
Hello mate, just thought I'd reinforce your issues and let you know my G6 1209SA is giving me the exact same grief, seems rather erratic in its timing as well, and guess what the wifi card is? Atheros AR9485! I'm severely p***ed off with this, you just don't expect a 400 quid laptop to fail the most basic of tasks! Got it from Argos, and silly me not reading the reviews, turns out at leaast two of them were from people returning the unit, dismayed at a network adaptor issue!
I'm toying with the idea of paying 30 quid extra and swapping it over for a dell n5040, its over 1kg heavier than the hp, but what good is a lighter weight if the heap of junk won't even connect to the internet?!!
RB767
02-08-2012 02:21 PM (36 days ago)
Hi
I had the same issue with a G6 1265SA also bought from argos. I found the following info elsewhere in this forum and it appears to resolve the problem:
Process One:
Step 1: Select Control Panel
Step 2: Select Hardware and Sound
Step 3: Select Device Manager
Step 4: Open Network Adapters List by clicking on name
Step 5: Select Atheros AR9485
Step 6: Right Click and Select Properties
Step 7: Select tab titled "Power Management"
Step 8: UNCHECK or DESELECT the option button which says "Allow the computer to turn off this device to save power"
Step 9: Hit OK
Process Two:
Step 1: Select Control Panel
Step 2: Select Hardware and Sound
Step 3: Under Power Options, Select Change Battery Settings, Left Click
Step 4: Under HP Recommended Power Plan, Select Blue Link Titled "Change plan settings"
Step 5: Under Blue Link Titled "Change advanced power settings"
Step 6: Look for TAB Titled "Wireless Adapter Settings", Open this selection by clicking on left mouse
Step 7: Open Menu Power Saving, for on battery and plugged in, Select "Maximum Performance" VICE "Low Power Savings" *Make sure to do both settings for battery and plugged in.*
Step 8: Hit Apply, Then Hit OK
These steps have worked for me and my laptop has been fine ever since. It appears that adaptor has its own power management and does not require any input from the Windows power plan.
I hope this helps !
best of luck
RB767
02-08-2012 02:24 PM (36 days ago)
Just to add my internet would drop when the battery was running low and a constant ping to the router ( BT Homehub) would become intermittant.
bonifale
02-09-2012 04:17 PM (35 days ago)
Thanks for the sympathetic post..
I too purchased the box from Argos; in fact this is the third one having already exchanged the first two. What has helped is my purchases of an
N wifi dongle from eBay. Just £8 and works a treat. Very small, abpit the size of a thumbnail.
Good luck with yours
bonifale
02-09-2012 04:23 PM (35 days ago)
Hi RB767,
many thanks for your very useful advice. I set it up last night and it seemed okay for some time. It did lock up once this evening but did at least reset okay when I hit the connect button.
I'll maintain a watching brief.
Many thanks
Les....
RB767
02-10-2012 02:39 AM (34 days ago)
Hi Les
I am glad to hear that the changes seem to have worked Ok, please keep us posted !
I had to carry out a reset at one point too, and my Laptop was also very busy with auto updates from HP which made changes to BIOS ( which may have made changes to device power management), So if you still get problems it may be worth running the pre installed HP Support software to see if there are any updates available for your machne too.
Also, I found this info on the Qualcomm website which provides some info on the WLAN and Bluetooth adaptors which may be of interest to you. Atheros claim that the adaptor runs with 30-50% less power compared to other adaptors so if Windows starts to drop the voltage output further when the battery runs low there is bound to be issues !!
AR9485
http://www.qca.qualcomm.com/networking/brand.php?brand=3&product=105 3012 Bluetooth
http://www.qca.qualcomm.com/networking/technology.php?nav1=64&product=104 All the best
RB767
spark001uk
02-10-2012 02:45 AM (34 days ago)
Thanks for the replies here guys, it certainly helps pinpointing the problem, in this case it appears mainly happening to Argos customers. For me however, I wasn't convinced by the fix so I paid £30 extra when returning it to argos and got a dell, which I'm very pleased with in comparison. If you want to look it up the cat number is 508/6823. :)
bonifale
02-18-2012 04:39 AM (26 days ago)
Hi RB767
Well it's been over a week now and absolutely no disconnections at all (according to my daughter whose laptop it is).
Many thanks for your help;. I am very grateful.
REgards
Les....
RB767
02-20-2012 04:33 AM (24 days ago)
Hi Les
Thanks for letting me know, Im really pleased to here that all is now well with your laptop. Mine has been fine too !!
Thanks again for letting me know
Best of luck
Rich