tddrage
02-24-2012 02:03 AM (19 days ago)
I have a Compaq Presario CQ4010F desktop running Windows 7 home premium 64 with the factory AMD sempiron chip, and I want to upgrade. I checked the product specs page and learned that the motherboard has the manufacturer name: Pegatron M2N68-LA (NARRA 5), and the HP/Compaq name: NARRA6-GL6. I then checked the processor upgrade information and learned that it supports the socket AM2+ AMD Phenom II quad core chip. I purchased the AMD Phenom II X4 940 3.0 GHz true quad core design 8.0 MB total cache chip. I installed the chip, and while I was in there I added 1GB ram (bringing it to total of 3GB) just to be on the safe side. When I turned the computer on it told me "unsupported processor" and turned itself off. I cursed loudly and kicked things. Then I put the old chip back in and it works fine. I checked the BIOS (BIOS core version: 6.0 BIOS revision: 5.54). The new memory shows up, so that is right. I called a local computer repairman that has done work for my mom in the past and he told me that I need to upgrade the BIOS. I went to the HP downloads page, but there is no BIOS update listed for my machine. I then called the HP 1 800 customer/tech support number, but had difficulty communicating my problem because no one there speaks English as a first language. I cursed even more loudly and kicked more things. My cat is still in hiding.
My question: How do I get this chip to work? Do I really need to upgrade BIOS? If so, where do I get said upgrade? If not, how do I get current BIOS to recognize new processor? How do I coax my cat (grey and white tiger striped, 2 years old, version 4.5) out of hiding?
Please help! I want to play Skyrim.
Thanks!
My question: How do I get this chip to work? Do I really need to upgrade BIOS? If so, where do I get said upgrade? If not, how do I get current BIOS to recognize new processor? How do I coax my cat (grey and white tiger striped, 2 years old, version 4.5) out of hiding?
Please help! I want to play Skyrim.
Thanks!