Seeking Webcam Help!
The webcam software for your notebook’s built in webcam is likely either Cyberlink YouCam or MediaSmart. The software is machine dependent, that is, most HP Notebook computers will run one
or the other of the software packages for the built in webcams.
Start > search / type "
youcam" or "
mediasmart" >
Select "
YouCam" or "
MediaSmart Webcam"
Below is a Help Document on "All Things Webcam".
The file will explain how to test the webcam using the different software and what to try when you are having problems getting the webcam to work properly.
Webcam Issues in Windows 7 NOTE: There are links in the document for Vista and XP users.
==============================================================================
These documents are intended to help you become familiar with your webcam software.
For those using MediaSmart:
MediaSmart Software Webcam Feature For YouCam Users:
YouCam Quick Setup===============================================================================
Download New Driver for your Webcam: If you are having real issues getting your webcam to work, or if you have recently upgraded you Operating System, you may have to reinstall your webcam software.
NOTE: If all else fails and you cannot find a driver for YOUR Operating System, note that sometimes Vista drivers will work on Windows 7; Vista came first - Windows 7 and Vista remain closely related. Just tell your website that you have Vista and see if there is a driver for you under Vista.
If even that fails, ask again for assistance and we can look for a driver for you that will work.
- Go to the top of the HP forum page to Support and Drivers
- Enter your Computer Model information, and then go to Software and Drivers...
- Enter your Operating System in the Drop-down menu... Scroll down
- Look for category Software - Multimedia
- Select the appropriate Cyberlink YouCam Software OR MediaSmart Webcam Software – if available for your system
- Save the appropriate *.exe installation package on your computer
NOTE the
name and the location - the *.exe file will likely save to "Downloads “
- Install the Software / Driver installation package: If you have ‘Admin’ control, you may highlight the package(s) and “double-click” to install, else Right-Click, Select ‘run as Administrator’ and install.
NOTE: There is sometimes a lot of information at the computer’s website. Be sure to take an extended look at what’s available.
================================================================================
I hope this helps!
Say “Thanks!” for the Help by clicking the Kudos Star on the Left
Did this solution fix your problem? Mark this Post “Accept as Solution”!
Note: You can find “Accept as Solution” only on threads started by you.
2012 Year of the Dragon!