ARF?
01-08-2010 07:10 AM (797 days ago)
Hello

I have recently bought a Pavilion dv6-1329tx entertainment notebook, and recently I have been having problems with the keyboard. The computer is acting as though the ctrl key is continuously being held, so whenever i press a key it activates a shortcut asssociated with that key. For example pressing 'W' closes the window I'm viewing instead of typing 'W'. I have turned off sticky keys and tried pressing both ctrl buttons simultaniously. When I start the keyboard acts normally, but after a few minutes of use this problem occurs. Physically the ctrl key is fine, both of them are not stuck down so i think i may have accidently activated a shortcut that started this issue. If anyone has a solution it would be appreciated.
erico
01-08-2010 07:16 AM (797 days ago)
Which OS is installed?
ARF?
01-08-2010 08:02 AM (797 days ago)
Windows 7 home premium
erico
01-09-2010 02:25 AM (796 days ago)
Did you happen to have spilled something on the keyboard? (Coffee / a soft drink)
When sugar warms up it gets sticky.
ARF?
01-09-2010 07:45 AM (796 days ago)
I have not spilled anything. All keys are in perfect condition with no dirt in them. I have only had the computer for a few days.
razzamf
07-14-2010 11:57 AM (610 days ago)
Hello,
I had the same problem with my new ProBook 4520s and restarting the computer fixed it. I also tried the same things you did, but obviously there's nothing wrong with my notebook, since i bought it 2 weeks ago. From what i've heard, this problem is coming and going, and, if you found out something new about this, please let me know.
pureocean
02-28-2011 10:16 AM (381 days ago)
Yes, in my case, I spilled cofffe on the keyboard. After drying, ctrl key became stuck. I took out the key (plastic part), and saw the rubber cone. But I cannot figure out how it works (I heard some one said about capacitor) and the bottom area seems to be clean.
How do I fix it in this case?
erico
03-01-2011 07:07 AM (380 days ago)
Hi,

pureocean wrote:
Yes, in my case, I spilled cofffe on the keyboard. After drying, ctrl key became stuck. I took out the key (plastic part), and saw the rubber cone. But I cannot figure out how it works (I heard some one said about capacitor) and the bottom area seems to be clean.
How do I fix it in this case?


threre is no capacitor. It is a switch enclosed in a membrane. Go to http://www.laptoprepair101.com/laptop/2007/03/20/key-fell-off-keyboard/. They have generic instruction on replacing keys.

Best regards,
erico
demusis_abig
10-19-2011 05:46 AM (148 days ago)
Hi, I am also having this same problem. I have an Elitebook 8460p, I have never spilt anything on it, I have only had the computer for just about 2 months and it does this a couple times a week. It is super frustrating because the only way I can get rid of it is to restart my computer. Is there another solution or can you explain why this is happening?

Thank you!
Stapler767
11-01-2011 08:05 AM (135 days ago)
demusis_abig - There are other posts about the CTRL key on the 8460p as well here:

http://h30434.www3.hp.com/t5/Notebook-Hardware/Ctrl-key-intermittently-sticking-on-HP-Elitebook-8460...

NSP310
11-06-2011 05:01 AM (130 days ago)
I have been having this exact same issue. I recently purchased an HP Pavillion g series laptop for personal use. This problem occurs at least 2-3 times a day and is making it so that I can't use my laptop on a regular basis. I can't work on simply excel spreadsheets or just browse the web without the ctrl key "sticking" like this and causing me to have to restart. I haven't spilled anything on the keyboard and the problem occurs randomly. Unfortunately I've had the laptop for 20 days which is over the 14 day best buy return and exchange policy. I had already exchanged one because of this problem thinking it was a lemon, but from these posts see it's a normal problem on most HPs. I wish I had done better research before hand because then I would not have purchased this laptop.

I'm very surprised no HP employee has responded to any of these posts or offered a solution since the problem seems to be prevalent.

Wishing I hadn't wasted $700 on a laptop I can't use...
erico
11-06-2011 05:35 AM (130 days ago)
Check to make sure that Sticky Keys is not turned on.
Here is advice from the How-To Geek on how to disable it.

Regards,
erico
scottmacmillan
11-09-2011 01:26 PM (127 days ago)
I have the same issue. It usually happens when I'm typing quickly. The computer is new, nothing has been spilled on it. Please advise.
scottmacmillan
11-09-2011 01:33 PM (127 days ago)
And I've checked sticky keys. It's already disabled.
marcosampaio
11-13-2011 06:04 PM (123 days ago)
Hi HP assistant,

I bought two weeks ago a HP laptop g series (model g6-1c45dx).

I have windows 7 64bits

From the very beginning it started to get the Ctrl key stuck, I found that strange and made some search over forum, outside HP database and in HP. One of the HP data base refereed on older HP computers the similar situation, but relating to the Alt key and HP referred that a BIOS update was needed.

As such I went to HP online service center to check if my BIOS was updated. as I had a F33 BIOS. I noticed that currently the updated BIOS for this laptop is F34. I have updated the BIOS.

However the problem remains the same as everyday, at least 1 time the Ctrl key gets stuck. Not the other keys only this one. And referring to a prior possibility mentioned before, it didn't occur any leakage of drinks nor sugar, bread... nothing that could go under the keys.

Can HP try to give a solution for my problem?
It also seems to be common to other people, otherwise I will have to return the computer as this is not in a adequate condition for a new laptop.

Please be kind to give me a positive solution on this.

thank you and kind regards,
Marco
jbmiller
01-04-2012 04:41 PM (71 days ago)
I'm experiencing the same problem on my newly purchased ProBook 4530 running Window 7 Pro (64 bit). It occurs when I have been running Excel for a while, and suddenly can't enter anything into the cells. It also may be associated with the machine having gone to sleep one or more times. It takes a restart to clear the problem. I'm not sure HP can be blamed, as it is showing up on DELL and other machines. I think it is likely a Windows 7 issue, but if would be nice if the HP guys could take a look at it.
lauren6318
01-17-2012 06:34 PM (58 days ago)
I am having the same issues. brand new computer. CTRL key 'sticks'. can't figure it out... i saw in reviews for this laptop that the "keyboard freezes" i didnt know what that meant, but now i get it. this is my third HP laptop and will be my last. i regret this purchase.
Wayne29
01-22-2012 01:34 PM (53 days ago)
Same problem too. Brand new Pavilion g7 behaves like the ctrl key is stuck (it isn't). Spoke with HP they tried updating the bios but that didn't work when I called them back they offered to replace the laptop. Just got the replacement up and running and within an hour I have the same problem.
What anoys me is that when I spoke to HP technical they behaved as if this was a unique problem, however, reading this and other blogs it is a common problem.
njeannerets
02-09-2012 03:31 PM (35 days ago)
Hi, this is sooo annoying, I bought a new probook 4530s and after ten days or so it did the same thing so I looked it up and came accross this forum. I think I might have found the solution.... this happened just after the HP Support Assistance software installed (almost by itself .....???) and suggest tunning up and so on. I noticed that the laptop did not work as well as it did originally, it got stuck and then this issue with the ctrl key being permanently stuck began. I uninstalled the software and have a had a wonderful whole day with no trouble whatsover..... Maybe there is some kind of inconsistency or incompability and it seems to have done the trick! Good luck and let me know if it works for any of you. Best,
uboat114
02-12-2012 05:48 PM (32 days ago)
I regret purchasing my HP pavilion notebook. I've had a lot of computers, I mean a lot of computers and this one of the worst. The contrl key started to stick within two months and three months later I can't use the computer except with an external keyboard which sort of defends the purpoose of having a laptop. I have talked to computer people I know, searched the net, cleaned the computer, pried the cntrl keys off and cleaned with a qtip. Ran every diagnostic you could think of.

I hit the laptop keyboard with my fist one day in frustration and then it worked fine for three weeks then the cntrl key stuck again so it isn't the software its the lousy cheap no good HP notebooks and they refuse to own up to the problem. THe only thing I did not do was call HP support because across the net in every English speaking froum I could find where this issue was discussed the universal opinion was don't waste your time calling HP. They will blame you or the softrware. The truth is, they are getting out of the laptop business and we are on the tail end of their don't give a hoot attitude.
uboat114
02-12-2012 05:55 PM (32 days ago)
I meant to add that the only solution to the contorl key sticking on HP laptop is throw the laptop away.
Disappointdwhp
03-04-2012 08:50 PM (11 days ago)
There are a couple more comments on thread "HP Pavilion gets Control Key stuck" of course...no solutions yet.
frippis
03-09-2012 11:25 AM (6 days ago)
I have the same problem, maybe it is related to this?
http://forums.toshiba.com/t5/Windows-7/Windows-thinking-Ctrl-key-is-stuck-on-Satellite-P750/td-p/234...
HPuser_guy
03-10-2012 02:02 PM (5 days ago)
Yup, same problem, brand new HP pavillion G7-1310us, bought 3/3/2012.

Am trying the "disable pinch zoom" solution described in the toshiba link above. Time will tell if it works. In the meantime, note in my case at least the cntrl key can be unstuck by logging out and logging in again. A bit more convenient than a full reboot, but it still sucks.
Greg1609
03-10-2012 02:55 PM (5 days ago)

The majority of my own stuck CTRL key problems on my dv6_6163cl went away using the Synaptics driver fix sp54906 that was published for the HP Elitebook:
http://h30434.www3.hp.com/t5/Notebook-Hardware/Ctrl-key-intermittently-sticking-on-HP-Elitebook-8460...
HP Support said that the Elitebook fix was compatible with my dv6 so I gave it a try.

My posting on my results is in this message thread:
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and/1-month-old-dv6-6163cl-has-stuck-ctrl-ke...

After the fix I still encountered occasional unexpected zooms while scrolling, but not the crippling key stroke problems which would destroy work in progress. Turning off the Pinch Zoom functionality seems to have eliminated the unexpected zooms.

Hope this info helps. I just don't understand why HP Support still can't get their arms around this apparenlty widespread problem.



frippis
03-11-2012 04:01 AM (4 days ago)
After disabeling the pinch zoom i did not experience this problem any more, so i am hoping it will work long term.
But i am more and more convinced this was my problem, since i often wondered why the webpage started zooming all of a sudden. And zoom in firefox is ctrl and +. So maybe they are connected somehow.

All reports of stuck ctrl keys seem to be on laptops, so maybe its related to the touchpad driver.
For pinch zoom you use two fingers on touchpad. Maybe when writing i accidently rest two fingers on touchpad and activate it somehow.

If ctrl sticks again i will write it here.