qwerty330
04-08-2011 01:56 PM (341 days ago)
So yesterday I was using my hp laptop just fine. However, the ac plug was loose and so I was running only from the battery. I guess the battery ran out and I was unaware of this, so the laptop just completely shut down. So i plugged the ac cord back in and pressed the power button. But now the screen doesn't show anything. All the lights are on and i can hear the fan. However, the volume light and the internet wifi light is orange which is usually the case when the computer is hibernating. I kept trying to restart it over and over and sometimes the screen will turn greyish so I know the LCD screen isn;t the problem. Any ideas?
floydefisher
04-08-2011 09:24 PM (341 days ago)
Have you tried removing the battery to see if that clears it up?
kamat_hp
04-08-2011 11:36 PM (341 days ago)
Perform a hard reset on the Notebook. To perform a hard reset, follow the steps below.
- Unplug the AC adapter from the notebook PC.
- Remove the battery from the notebook battery compartment.
- Disconnect any external devices or peripherals connected to the notebook. Press and hold down the power button for about 15 seconds
bosinator
09-23-2011 12:35 AM (173 days ago)
my computer had the same problem and that worked
Jpmulvaney
01-04-2012 05:40 AM (70 days ago)
My laptop is doing the same thing only except the caps lock and the scroll lock lights start to flash simultaniously. Tried the hard reset thing to no avail, any other ideas?
sc327
01-06-2012 09:28 AM (68 days ago)
Same problem here. The holding the power button is not working for me. Any other suggestions?
luizballack
01-06-2012 11:39 AM (68 days ago)
i have the same problem here. The caps lock and scroll lock lights are flashing and no start up. If the problem is the motherboard i can seriously tell that i will never buy an HP, always something malfunctions! and im sick of it
luizballack
01-06-2012 12:03 PM (68 days ago)
Also the caps lock and num lock leds never stop blinking
Jer739
03-07-2012 08:21 AM (7 days ago)
My dv4 is doing the same thing, come on HP - {Content Removed: legal discussion}Apprarently one of the chips on the motherboard heats up and causes the solder joints to disconnect. This happened with Nvidia chips and HP and a class action forced them to repair or replace the laptops - or refund the users if they paid for a repair. I WILL NOT PURCHASE OR RECOMMEND ANY HP PRODUCTS UNTIL THESE QC ISSUES ARE RESOLVED.
Michael_Cheng
03-08-2012 10:40 AM (6 days ago)
{Content Removed: legal discussion} My piece of junk dv4 just got itself stuck with the same problem. Flashing caps lock and scroll lights, fan running, no screen.