kaseman_77
02-15-2012 10:25 AM (29 days ago)

Help! A month ago my pavilion g6 notebook would not start up, so I hit f11 and used the backup and recovery manager. I backed up my important files to my external memory, or so I thought, by clicking on backup files. Then I did a factory restore. Once completed, I tried to restore my files. When I open the system recovery shortcut there is a folder called c and a file document called SourceFileList. I opened the SourceFileList.txt with notepad and it has listed all the files that were on the c drive. Then I opened the c folder and drilled down into the users/documents and the only users that has data was me. My problem is that the other users documents I can not find in the c folder but I can find them on the SourceFileList.txt. Is the SourceFileList.txt suppose to represent what files were backed up? If so is it possible to retrieve those files that are missing? If not, what is the functionality or purpose of the SourceFileList.txt?
Mumbodog
02-18-2012 05:46 PM (26 days ago)
This is a user to user forum, just so you know.


Maybe they are marked as hidden, use folder options to unhide hidden and system files, see if they show up.

I never trust file backup programs, I alway use the trusty copy paste method when I can.