themis_dr
03-04-2012 08:10 AM (11 days ago)
I have no sound on the speaker of my laptop (pavilion - g6) while chatting on the facebook.
I see, on the screen, that there is audio signal for the headphones, which I do not use.
When I chat on Skype everything works fine, there is no problem whatsoever.
The problem started after the last updates were installed.
Dragon-Fur
03-04-2012 11:16 AM (11 days ago)
Hi Themis_dr

The easiest thing might be to just boot into Save Mode and try using System Restore to "go back in time" to just before those last updates were done. See if the sound comes back.


Start > search / type "resto" > Click on "System Restore"

Graphic of Windows 7 "System Restore" Wiindow example:


Help Documents:
Entering Safe Mode in Windows 7

Using Microsoft System Restore – Notebooks – Vista and Windows 7

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I hope this helps!

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themis_dr
03-04-2012 02:14 PM (11 days ago)
Hi Dragon-Fur,

Thank you for the suggestion. I'll check it out tomorrow.
I'll be back as soon as I have the result.

Thanks a lot,
Themis Stantzos
themis_dr
03-13-2012 12:25 PM (2 days ago)
Eventually the problem I had with sound on facebook got fixed all by itself about two days after it appeared.
I don't know how this came about, and I admitt that I'm a bit curious to know, but sound really returned on facebook chat without me doing anything with regard to fixing the problem.
Dragon-Fur
03-14-2012 10:08 AM (1 days ago)
Themis_Dr,

I am glad it's fixed!

It could have just been the mute was set on your browser and you finally un-muted it at some point. ??

For the future, whenever sound stops working, pull up the sound mixer and give it a quick look. I admit it's not something you would ordinarily miss, but it's worth checking.

Have your Browser open and Facebook open... and whatever else is having sound issues:
Right-Click Sound icon (from Task Bar) > Open Sound Mixer > make sure sound is "on" for all devices.

Found this (for future Reference):

If you're using Internet Explorer, make sure this option stays enabled:
Have Fun. Thanks for posting back.


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