prockaz
01-05-2012 01:29 PM (69 days ago)
I have a basically new HP dv6-6120usEntertainment PC which is randomly freezing/ lockuping on me and I am forced to do a battery pull. I updated the bios the problem is still happening, I did every updates possible the problem still persist. I have done hardware and memory test no errors discovered. I tried trouble shooting on my own but noting when the notebook freezes/locks up what software I am running and it turned out to be basically every software on the PC, it even freezes/locks up on start up. I have done a factory recovery but I am still experiencing the same problem. I have even sent in the laptop to be repaired and it was returned as they said they couldnt identify the problem causing it to freeze/ lock up.
And I have cleaned the registry, checked for errors and everything already.
Does any one have any suggestions that might help me with this problem?
antonyong
03-10-2012 03:47 PM (4 days ago)
That's the same problem that i'm having with one of my computers!! I've tried re-installing the os, then downloading the required drivers, then running the hard-drive and memory scan tools but it still won't work.

I've heard of the nvidia graphics chip having solder joint problems but would this cause the system to lock and become unresponsive instead of the screen going completely blank as is the usual issue?

This laptop is about a year out of warranty but it cost a lot of money and i thought i was buying something that would last at least a decade..