Product Name: Pavilion dv7
Product Number: QG703EA#B1A

Recently purchased, which IMO has an issue which is probably a BIOS-solvable one. There is a setting in the BIOS, named "Action keys mode", which:

- when set to "Disabled", action keys work as normal function keys (F1 to F12), without requiring "Fn" to be pressed.
- when set to "Enabled", action keys work as action keys and in one wishes to make them work as normal function keys (F1 to F12), he has to press "Fn".

This setting however does not apply to "Ins" key. Regardless of the "Action keys mode" setting, "Ins" always requires "Fn" to be pressed, something which is not acceptable for everyday use.

IMO this is most of the time a setting which will be set to "Disabled" because when working on a computer, most of the time one needs the function keys to work as function keys and not as action keys. Have in mind that this is a computer, not an mp3 player, so one would want to quickly access F1-F12 and Ins, not Brightness controls and PrintScreen.

If anyone from HP support sees this post, please pass this issue as a bug report to the appropriate support team.

Thank you

I made a post about this on the private board, might get an answer next week, hopefully.

Thank you. I'll be waiting then to see what will come up.

Quote from the HP employee

"This is as designed."

in other words it is not a bug but was intended to function this way.

:smileysurprised: What a terrible design decision. And it's not even configurable. 30+ years of people using Ins on the keyboard and now it's more important to use PrintScreen instead. So now it will have to be CTRL+FN+Ins for paste...

Anyway, thanks for your mediation. I'd appreciate if you could pass my extreme disappointment to them.

Thanks again.

I should also mention there is no Break key (so you cannot Ctrl+Break an application), but there is a Pause key (what's its use anyway? If that remained, why not keep the Break key too?)...

Not to mention the two miniature up/down arrow keys...

Great design mistakes on the keyboard HP guys.

This is presumably a support forum that is never read by anyone from HP. In the unlikely event that someone drops by:

This keyboard was DESIGNED??? Who by and WHY??? It's awful - WHY couldn't you either:
a) Use a standard keyboard
b) Incorporate configuration of the (quite extensive I might add) features into the operating system

or failing that,
c) Document said additional features in the user manual

Finally, if all this isn't possible for HP, put a warning label on all new computers...

THIS COMPUTER COMES WITH A NON-STANDARD KEYBOARD THAT DOESN'T CONTAIN THE EXPECTED FUNCTIONALITY OF A STANDARD KEYBOARD.
OUR DESIGN TEAM HAS WORKED FOR SECONDS AND ADDED SOME EXTRA 'SPECIAL' FEATURES
YOU DON'T NEED TO KNOW WHAT THEY ARE - IT'S A SURPRISE!!!
(because no-one ever uses <CNTRL><SHIFT> together on a windows system)

HP - Because now we have your money, we couldn't give a rats' ass...