Robert_Louie
09-18-2010 03:01 AM (543 days ago)
LET ME GET THIS STRAIGHT.I BOUGHT A TX2000 LAPTOP A YEAR AND A HALF AGO.THE THOUGHT OF IT MADE ME HAPPY SINCE THIS LAPTOP COST MUCH AND I WAS ONE OF THE FEW WHO WAS ABLE TO BUY IT.AFTER A YEAR AND 2 MONTHS,IT SUDDENLY HANGED IN THE MIDDLE OF MY WORK AND WON'T TURN ON.CONSIDERING THAT IT IS OUT OF WARRANTY,HP DID NOT GIVE A HELL OUT OF MY QUESTIONS.SO I JUST CONSIDERED THAT MAYBE BECAUSE I OVER USED IT OR WHATEVER.BUT AFTER I READ COMPLAINTS ON THE SAME MODEL,I SUDDENLY REALIZED THAT IT IS NOT MY FAULT BUT THE FAULT OF THE COMPANY.
PROBLEM:AFTER TURNING THE MACHINE ON,FAN AND LIGHTS ARE ON BUT IT NOTHING WILL APPEAR ON SCREEN.
I TRIED PLUGGING IT TO A DIFFERENT MONITOR AND STILL NOTHING.THEN I REMEMBERED THAT NO MATTER HOW COLD THE PLACE OR ROOM WHERE I WAS USING THE MACHINE,THE HEAT OF THE LAPTOP KEEPS ON INCREASING!!!
TELL ME,IS IT THE CUSTOMER'S FAULT?I,TOGETHER WITH SOME WHO I AM SURE WILL SUPPORT ME, DEMANDS A RECALL ON THIS PRODUCT SINCE AS WE CONNECT STORIES,IT OCCURS AFTER USING IT FOR A YEAR.COINCIDENCE OR INTENTION???
PLEASE HP,IF YOU DON'T WANT TO LOSE CUSTOMERS AND LOSE TRUST, PLEASE HEED THIS REQUEST OF MINE AND RECALL THE PRODUCT!!!

PRODUCT NAME:HP PAVILION TX2000 ENTERTAINMENT NOTEBOOK PC

jetDL
09-24-2010 09:13 AM (537 days ago)
my TX2000 also doesn't work anymore. it was bought last 2008 and then started to have minimal malfunctions.. it s tarted to display blank screen with lights on after switching it on. but after around 4months, when i switch it on, it turns off after a second.. i wont let myself be blinded again by the features of HP laptops which actually cant render a high quality one. the cost is high, but it doesnt speak the QUALITY.. :(
dcaffair
11-03-2010 07:44 PM (497 days ago)
Yes I am very disappointed with my HP dv2839tx. Blank screen issues fault started to display after 6 months when i bought it in mid 2008. This model should have been part of the class action against Nividia. See

http://www.engadget.com/2010/09/30/nvidia-reaches-settlement-in-class-action-suit-affecting-apple/

http://www.nvidiasettlement.com/index.html

HP and Nividia should offer extend warranty or replacement for poor quality laptops. I have lost interest with the brand
:(
ourjoy2003
02-13-2011 05:44 PM (395 days ago)
My HP Pavillion tx2000 is giving me all sorts of problems and it all started just right after my 1 year warranty expired. First it was the cursor which was and still always moving to the bottom right-side of the screen and opening and closing tasks in the toolbar. Then the wireless stopped working and that means I can only use LAN. Then the cursor vanishes completely for a while in the middle of typing and now it is the touchpad. Do all these problems sound like a manufacturer's defect? Your guess is as good as mine. It seems like I didn't get my money's worth. I have had many non-HP laptops and this is the only laptop that is giving me all sorts of problems. This laptop drives me crazy. Will this be the last time I will buy or recommendation or defend ANY HP products? Again, your guess is as good as mine.
auburngirl86
02-25-2011 11:47 AM (383 days ago)
Dont worry sooner or later you screen will just go black for no reason at all. Mine was working just fine the night before then the nest morning would not do a thing. I would recommend a new computer
imagesbykelly
04-26-2011 07:29 PM (323 days ago)
I also have the tx2000 with nothing but problems. If you get the blank screen here is what you need to do:

Turn the computer off and flip it over. Blow dry through the vents on medium heat for about a minute. Keep the blowdryer moving. Wait a minute and then turn it back on. The heat from blow dryer warms up the chip and it will work again. I have to do this every once in a while with mine. And also make sure you buy a laptop cooling fan for yours. I have mine on continuously and it helps, although it still overheats on occasion.

Here is a class action lawsuit that was just settled: http://forum.notebookreview.com/hp-compaq/521913-nvidia-reaches-settlement-class-action-suit-affecti...

Unfortunately for some reason it doesn't look like the tx2000 is included. I may just take them to small claims court.

Kelly
S_Rouault
05-27-2011 11:52 PM (292 days ago)
Heat and GPU failure. It's interesting that you had it a whole 2 years without problems. Some people have gpu failure in a matter of months. My laptop wasn't used for and 3d applications and the GPU failed in 3 months. But interstingly in almost all cases I have read that they are fixable with a 'reflow'-meaning heat up the graphics chip to reseat the solder connections between it and the motherbaord.

What's interesting still is that the Nvidia lawsuit (for those who don't know you could have gotten a free laptop if you filed the right paperwork in time) was supposedly about the solder connection between the chips core and the chip not the chip and the motherboard. Suppose that it was the connection between the motherboard and the chip the whole time, meaning Nvidia was sued for something that wasn't their fault...

If nvidia really was rightly sued perhaps ATI/AMD has the same issue. Only when this all happened there were some examinations done and AMD/ATI supposedly didn't have the same problem. But whatever the problem this is happening to lots and alots of TX owners, whether they be Nvidia or AMD/ATI.
ewart284
06-09-2011 09:36 AM (279 days ago)
i have had the same problem with my hptx2000 after a year and half the laptop just went dead hp needs to recall this laptop now this is unacceptable even more so because of the cost of the laptop.
MarkManuaeel
08-10-2011 03:19 PM (217 days ago)
I bought mine year and half ago i was happy with it but I notice the laptop over heat

So before 3 month the wireless went out so I bought USB wireless to work but last week my screen went out when turning the laptop I only see lights nothing on the screen

So After some goggling I found out I’m not the only one with this problem there is a lot of people with the same problem
So I decided to call HP last night after work so I explained my problem seems like they already know about it but they won’t do nothing only offering half price to fix it which is $180.00
So I wouldn’t accept it cause the problem is from there hardware and I’m not paying for it
And they want it to charge me $50.00 for diagnostics which I refused to pay I told the customer service we already know the problem
I Will Never buy any HP product any more until they recall this model just like TX1000
Cause they using the same NVIDEA chipset on it

markcrossland
08-18-2011 01:33 PM (209 days ago)
Happens to my tx2000 aswell. We've had ours for a couple of years and the wife uses it more than me and has reported the blank dark screen and the cursor moving. She thought someone had hacked onto the laptop, but we have the firewall enabled and Mcfee AV.

I suppose its steadily getting worsier. Maybe it hasn't happened much to now because we had the power plan on Power saver, and then about 6 months ago, we put it on top performance. So maybe it is the heat of the cpu. Also prefer it in Power saver mode because its a LOT quieter.

Would be nice for answers and a fix, but as you all say, if we hear nothing, we won't be buying HP again.
warriorPrincess
09-05-2011 02:17 PM (191 days ago)
Well, I guess this blow drying did the trick. :smileyvery-happy:
rcmills56
09-07-2011 09:08 PM (189 days ago)
Thank you!! Who would've thought a blow dryer, did just like you said and it worked great!
joelheck
09-12-2011 08:53 PM (184 days ago)
Unfortunately my TX2000 has developed the "Blank Screen" issue. This is very frustrating, as I like many others here paid significant money for this Tablet, only to have it break down, much sooner than any other computer I have owned. I am waiting for the TX2000 Class Action lawsuit and have already signed one of the petitions to HP with 4876 names on it. That is a lot of defective computers.
Clearly this is not a fluke as many purchasers of this HP tablet are having the same issues. I have purchased 6 HP computers myself and recommended over 140 in my consulting work so far, if HP does not issue a recall or any form of customer satisfaction to remedy this problem it will not only be my last HP product, but the last to any of the companies that I consult to.
That includes the many HP printers also.
sendilkumar29
11-14-2011 12:08 AM (121 days ago)
Owning same HP Pavilion TX2000 note book with blank screen issues..but my lap is out of warranty..

Kindly help if there is some possiblity to fix this issue..
somia
12-15-2011 12:35 PM (90 days ago)
even i had the same problem with my notebook too
but i did not know that it was recalled before i don't no how to proceed
as all of u i also spent lot of money for this notebook i am really feeling bad about it.
i don't no what to do please suggest me what to do

soulvisionorg
12-18-2011 02:44 PM (87 days ago)
Hi, this is a free fix that worked for me. With the computer switched off, press firmly, very very firmly, with your fist or palm on to the J, K, L, keys. The switch the computer on and keep pressing down hard. I had to try 3 times but it all came back to life. I think you just need to press that general area very hard to move something inside the computer. If it works please share this info with all the others. Good luck. :)
Mathanraj
12-26-2011 01:50 PM (79 days ago)
Its a good laptop overall but no WIRELESS!!! makes me laugh, anyways the screen will take some time off your life too, and so would your sound. but to be honest its working for me like a desktop it been tallest 5years now, im happy. Its been 4years now so its been verry good the old cow! all i have to do now is get a wireless dongle.
IrfanNaufal271
12-28-2011 03:05 AM (77 days ago)
MY HP PAVILLION TX2000 CAN'T SCAN ANY WIFI ON MY HOUSE.I SEND TO SHOP AND IT WORKERS SAY IT CAN'T FOUND THE PROBLEM.IF I WANT TO USE WIFI I HAD TO BUY TP LINK ADAPTER AND IF IT DOESN'T HAVE I ALSO CAN'T CONNECT TO WIFI.AND 1 MORE SOMETIMES I RESTART MY NOTEBOOK IT CAN'T WORK AND THE SCREEN JUST BLACK ANYWAY.SOMETIMES ALSO IT WILL DOESN'T WORK AND I NEED TO REMOVE THE BATTERY.I SEND TO SHOP,THE WORKERS SAY IT NEED TO CHANGE THE PROCESSOR.I SO SAD BUY THIS NETBOOK:smileysad:
Rimp50
12-28-2011 04:00 AM (77 days ago)
I've had the same problem with my TX2635, tried contacting HP even wrote to the MD of HPUK and I didn't even get a reply, sent a stamped address envelope to him the second time, guess what didn't even get a reply.
I guess we know the sort of company we're dealing with.
Anyhow I've already started an action against HP in the small claims court and I'm making a claim under the EU Directive 1999/44/EC-V-Sale of Goods Act.
There's a good link to follow http://www.bbc.co.uk/blogs/theoneshow/consumer/2009/07/03/sale_of_goods_act_letter_downl.html it gives a letter template to use.
You'll probably need an independent inspection to prove the fault and there are numerous companies on the web who have carried out repairs to HP computers with the same fault and they are fully aware of these problems.
Rimp50
teamster
01-01-2012 02:43 PM (73 days ago)
Just got off phone with hp. My tx 2000 suffers same thing every year. Extended warranty ended one month ago. How many times can I justify repaying for this laptop? I'm buying an Apple. Babye hp.
sssree
01-16-2012 01:39 AM (58 days ago)
I brought TX 2000 in 2009 from India. As per my knowledge this was the first Touch screen system available in India with higher price range compared to an ordinary computer. I brought this only because I trust HP a lot. The system had superb speed and I really enjoyed my trading in this PC. After a year of use it started giving me hell lots problems .mainly
1. Starting and restarting become an issue.
2. The heat emission from the system.

Currently the system is not working .I realize from other users that it is a manufacturing fault.

Kindly recall this and replace a new one ASAP, as I have stopped my work only because of this issue. I learned a lesson that never ever buys a new product. Hope I am going to get a timely reply from HP As soon as possible.

Thanks,
Deepa
NeedAnswersNow
01-19-2012 11:27 AM (55 days ago)
I brought my TX200 in 2009 and 3 months after the 1 yr warranty ended my computer screen went blank and has not returned since. Its ashame that after spending so much money $1100 on this piece of crap you think that it would be long lasting. Calling into HP for some assistance, all they could tell to fix it would cost me almost $500. It was not worth it to me because I could buy 2 new laptops for the total cost and they would still be working. After researching and keep checking I am finding that I am not the only one with this issue. I ended up buying a 250.00 mini from Dell and it has not failed me yet and I still cant get my $1100 state of the art laptop to work. It is ashame that HP has taken almost 5000 computers money and can give an issue as to why this is happening and have been ignoring our cries. Well I have had enough I will be contacting a Consumer Watch Group, and shouting to any major outlets that can hear to look into this issue. You cannot take cosumer money and not offer some solution. All the issues for the computer not working is clearly a hardware issue and not user or software error. I have had so much data on that computer which I cant get access to. I had just downloaded the microsft office which end up being wasted. HP has to do better and answer our cry for help. So I will make it my duty to make sure they live in misery because they are clearing thiefs...they offer start of the art garbage and wont do anything to fix it.

FRUSTRATED AND RIPPED OFF BY HP!
nce2knwu
01-26-2012 07:02 PM (48 days ago)
good morning HP Team:)

been so long that i have a problem with your HP TX2000!

I bought it on home depot, ft. Lauderdale Florida! on May 3, 2008

i used it on ship ok and ama zed the features that you make! after finishing my contract and went back to

Manila, Philippines! on Novermber 10, 2008 the hardisk fail and i have to buy a new one a 250 gig HDD!

Which can't avail of your warranty! due to im on Manila! so i have to shoulder it the hardisk itself!

After then! 4months passby! sudenlly the black screen occur! which the common problem of your HP

TX2000! So i try to fix it to technician in here and have to pay for it my own again expense!

after 2months of used! i came back again to technician to arrange again the black screen failure to open!

after 2yrs. in time take it back again the third time! now i using it again and have a blog on here just to let

you know the problem which as a user/customers right! can you give as a recall! even i don't get a rebate

on buying these product! your HP TX2000 had me crave when it was release in market! and have to save

money on it to buy these model! maybe next time i'm thinking! of quality not the design itself and features!

thank you and have a great day ahead:smileyindifferent:



Coachbad
01-30-2012 11:27 AM (44 days ago)
My Pavilion's cursor jumps around. I'm in the middle of typing and when i look up, it's being entered in the middle of some other line. On mail replies, it's sometimes down in the old messag(se)e. I've tried disconnecting the wireless mou (It just did it there!) , moved the I mean!!)ything. cursor off the screen, ever (See what) I can't finish a **bleep** line without it jumping all over. When I sit down to write papers or letters, I'm constckingantly ba I CAN"T EVEN GET THIS DONE!!!!! AAARRRGGGGHHHH!!!!!!
R10
02-02-2012 09:09 PM (41 days ago)
I'm going through the same problem right now. My whole life is in that notebook and I had to take it to get all my work recoverd because the screen would turn on. All the other lights turned on the fan was running well, but it was getting really hot. That same day i used it i printed but wheni went back the whole screen was black and nothing showed up. I agree with the recall. I did not pay so much for a Notebook that was going to die on my all of a sudden. HP please recall this Notebook ASAP.
finalm6
02-24-2012 11:57 AM (19 days ago)

Apparently HP does not care about its customers, I had the same problem with my TX2000 I bought it in August 2009 and in Jan 2011 it was dead. Black screen and all the lights were on. I really can’t believe that HP will do nothing for its customers, it’s a shame because before I used to recommend HP to everyone. Now I tell everyone to stay awayyyy. HP needs to open up its eyes and acknowledge this defect and make it right. I spent $1500 on a laptop that only lasted about 15 months. I signed the petition online and I have heard nothing.
326484
03-05-2012 11:42 PM (9 days ago)
butuh all drivers hp pavilion tx2000 amd... mohon link gan
crhoh
03-13-2012 04:03 PM (1 days ago)
tx2000 3 yrs old. Black screen, all lights on, fan going - VERY UPSET!!!!! At this price range computer should laast longer!!!!