k-man260
02-21-2012 05:15 AM (23 days ago)
I got a pavillion G6 notebook 2 days ago,yes 2 days ago,it keeps coming up with a performance alert High CPU usage,I had a tech remote assist on it and supposedly fixed the problem,,well its back with a vengeance and now they tell me I have to pay $99 to have a real tech fix the issue ,this ISNT right with it being only 2 days old.Does anyone know how to lower the CPU usage or am I stuck burning up my new laptop or paying more for something I shouldnt have to ??
elvinw
02-22-2012 09:02 AM (22 days ago)
Could you please provide the product number of your g6.
k-man260
02-22-2012 11:41 AM (22 days ago)
thank you for your response and concern.we decided to return it to the store and get a different brand of laptop.after the way we were dealt with by support,Im not sure id recommend hp to anyone ever again,
Matt_Lo
02-22-2012 12:32 PM (22 days ago)
The high CPU message issues I've seen usually have to do with Norton 360. They spring up almost everytime there's a processor spike. I think there is a setting you can go into to turn off those messages off :)