boou
07-24-2011 01:37 PM (235 days ago)

I recently purchased an HP pavilion dm4x and attempted to play Resident Evil 5 on it. I tried testing out the performance between the integrated graphics vs the radeon hd 6470M, and the integrated graphics was getting much better fps than the dedicated graphics when using the benchmark that is found in Resident Evil 5. the difference was by about 15 fps, with the integrated getting about 30, and the dedicated getting around 15. Settings were all on low except for overall performance which was set to medium.

I thought this might be a driver problem so i tried to go to the AMD radeon website to get drivers (AMD catalyst mobility 11.6 (8.861) utility 64-bit), but when i tried to install them it said "AMD catalyst mobility cannot be downloaded due to incompatible hardware/software on your computer. The version of your graphics adapter is not supported. Please contact your notebook manufacturer for a graphics driver update." Tried looking up drivers for dm4x which are not available. So here I am posting for help. I really don't want a computer where the integrated graphics chip is out performing the dedicated card hahah. Any suggestions?

TLDR
- Need help finding drivers for Radeon HD 6470M
- Help identifying performance problems when using Radeon HD 6470M (integrated graphics is out performing dedicated graphics)

specs are below...


dm4x
• Genuine Windows 7 Home Premium 64-bit
• 2nd generation Intel(R) Dual Core(TM) i5-2410M (2.3 GHz, 3MB L3 Cache) with Turbo Boost up to 2.9GHz
1GB DDR3 Radeon(TM) HD 6470M Graphics [HDMI, VGA]
• FREE Upgrade to 6GB DDR3 System Memory (2 Dimm)
• 640GB 7200RPM Hard Drive with HP ProtectSmart Hard Drive Protection
• 14.0" diagonal High-Definition HP BrightView LED Display (1366 x 768)
• SuperMulti 8X DVD+/-R/RW with Double Layer Support
• Intel 802.11b/g/n WLAN with Wireless Display Support

aigars
09-19-2011 03:58 PM (178 days ago)
i got same problem, any help? please?
DStracner
10-04-2011 02:04 PM (163 days ago)
This is in fact a SERIOUS problem. I tested my DM4x with Unigen 2.5 using first the Intel graphics and then the Radeon.

Here is what I got:

Intel:

FPS
8.7
SCORE
219
Min FPS
6.5
Max FPS
15.0
RADEON:
FPS
9.0
Score:
226
Min FPS
5.4
Max FPS
16.7
If these numbers are correct, this is truly sad. Something is wrong here.
AdamEf
11-08-2011 12:45 PM (128 days ago)
I have this problem too. I used to get better frame rates on the dedicated card, but now it's worse than the integrated one. I get about 40FPS on the Intel card in a game of League of Legends and about 20fps on the dedicated card. I used to get 60fps on the dedicated card. This is completely unacceptable. I'm a college student on a tight budget who paid extra for this feature for video classwork and this is what I end up with? Come on HP, get it together.
MidnightBlue
12-19-2011 04:03 PM (87 days ago)
Try updating the driver. I did some research on this graphics card, and this seems to be a common complaint.

Here's the direct link for the download: http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55025.exe. Post back if this doesn't work
ghost_lion1224
01-29-2012 03:27 PM (46 days ago)

boou wrote:

I recently purchased an HP pavilion dm4x and attempted to play Resident Evil 5 on it. I tried testing out the performance between the integrated graphics vs the radeon hd 6470M, and the integrated graphics was getting much better fps than the dedicated graphics when using the benchmark that is found in Resident Evil 5. the difference was by about 15 fps, with the integrated getting about 30, and the dedicated getting around 15. Settings were all on low except for overall performance which was set to medium.

I thought this might be a driver problem so i tried to go to the AMD radeon website to get drivers (AMD catalyst mobility 11.6 (8.861) utility 64-bit), but when i tried to install them it said "AMD catalyst mobility cannot be downloaded due to incompatible hardware/software on your computer. The version of your graphics adapter is not supported. Please contact your notebook manufacturer for a graphics driver update." Tried looking up drivers for dm4x which are not available. So here I am posting for help. I really don't want a computer where the integrated graphics chip is out performing the dedicated card hahah. Any suggestions?

TLDR
- Need help finding drivers for Radeon HD 6470M
- Help identifying performance problems when using Radeon HD 6470M (integrated graphics is out performing dedicated graphics)

specs are below...


dm4x
• Genuine Windows 7 Home Premium 64-bit
• 2nd generation Intel(R) Dual Core(TM) i5-2410M (2.3 GHz, 3MB L3 Cache) with Turbo Boost up to 2.9GHz
1GB DDR3 Radeon(TM) HD 6470M Graphics [HDMI, VGA]
• FREE Upgrade to 6GB DDR3 System Memory (2 Dimm)
• 640GB 7200RPM Hard Drive with HP ProtectSmart Hard Drive Protection
• 14.0" diagonal High-Definition HP BrightView LED Display (1366 x 768)
• SuperMulti 8X DVD+/-R/RW with Double Layer Support
• Intel 802.11b/g/n WLAN with Wireless Display Support



juterjung76
01-31-2012 04:05 PM (44 days ago)
Did the late driver fix any issue? Probably it belongs to my issue?

http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/6560b-problem-with-underclocked-AtI-6470m-30...

TY
MidnightBlue
02-01-2012 11:36 AM (43 days ago)
Ghost, why did you repost? Are you having the same issue, or did you just forget to type anything?
juterjung76
02-01-2012 02:23 PM (43 days ago)
I have installed the latest ATI DRIVER sp55025.exe but its still here i believe its a driverbug ! Cause the MHZ raise/go down exactly when the CCC shows battery or powerplug
shahzadit
02-04-2012 05:23 AM (40 days ago)
hi i have hp pavilion dm4 2000eo laptop... i recently installed windows 7 ultimate in it ... but now i have a problem as there are 2 graphic cards in it one is in Intel HD Graphics Family and the other is Radeon HD 6470M ..the problem is that i installed both the latest drivers but the graphics are plan with no effects i checked the visual performance settings every thing is on there... can any 1 suggest any solutions plzzzz...
Shakerwtf
02-23-2012 04:32 AM (21 days ago)
I have an hp pavilion g6 1202sq and i have the same problems .....now i cant instal CCC for ati because ..when i try to install tells me that my hardwhere is incompatible....i dont know what can i do ...because i tryed all the ways and now ...i hoping some to help me...please email me on shakerwtf@yahoo.com if someone solved the problem.P.S i noticed that my ati card dont runn when i start games with OPEN GL.
juterjung76
02-23-2012 04:56 AM (21 days ago)
U all should try this HYBRID driver

http://www.computerbase.de/downloads/treiber/grafik/amd-mobile-catalyst/
Shakerwtf
02-23-2012 04:58 AM (21 days ago)
hey thanks i hope that will solve my problems.....
Shakerwtf
02-23-2012 05:09 AM (21 days ago)
Hm....and gpu-z problem how can i solve?


Shakerwtf
02-23-2012 05:26 AM (21 days ago)
I installed the driver....and shows me that is Ati Radeon HD 6000. And the problem is that my ati card makes the same problems.. not running for OPEN Gl..:-<