Krissy92
03-10-2012 04:07 AM (4 days ago)
Hello,
My family bought an HP Pavilion Elite m9510f Desktop back in like May or June of 2010, I believe, and after a few months it started making this awful rattling sound. My mom is the sole user of the computer and she wouldn't permit it being sent to the shop to see why it was making such awful noise. We just assumed it a problem with the fan, and we've been dealing with the noise until now.

The last few days it's been making even more noise. It's louder and doesn't stop like it did before, and sometimes it'll stop and go. I mean, it'll be making the noise and then stop as if it gets stuck and then make it and then stop etc, until it finally starts making it consistently again.

I did some googling and discovered that the video card, NVIDIA 9500GS, was recalled two years ago for this very reason! But the end of the recall was in July 2010, I believe, so that was just a month after we bought the computer and it wasn't making the rattling noise then.

Honestly, with the way that it's starting to sound, I'm getting afraid that the video card fan is going to stop completely.

So what's the best course of action here? I'm 2 years late for the recall, and the computer isn't in warranty anymore, so if I were to contact HP would they be of any assistence? Or would it benefit me more to just go and buy another video card? Which brings on more questions. If I have to replace the video card, I want a card that's just as good or better than the 9500gs, no downgrading. What is a relatively cheap video card that I would be able to replace it with?

Thanks.
Big_Dave
03-10-2012 10:16 AM (4 days ago)
Hi,

Your PC has a 350 watt power supply so it shouldn't be too hard to find a video card that will work.

Download GPU-Z and tell us what type of memory is on the NVIDIA 9500 GS? DDR2 or GDDR3?

What type of video connection are you using to your monitor?

$70---> NVIDIA GT 430 22.4 GB/s – single shot width
$80--->NVIDIA GT 440 25.6 GB/s -- single slot width
$130-->NVIDIA GT 545 43 GB/s -- single slot width ---- might be hard to find but perhaps only in the store
$110-->NVIDIA GT 240 1GB DDR5. 54.4 GB/s single slot width This card doesn't support DirectX 11 which is optionally used in some of the newer PC games but it is an excellent performer. This GT 240 is $61.

You might try to google the NVIDIA 9500 GS fan replacement and see if you can find a replacement fan. One issue to consider is that the video card is an OEM HP model.

You can also google NVIDIA 9500 and you should find should some cards. There is one here for $30. It has DDR2 memory.