nutspur
03-13-2012 07:40 AM (1 days ago)
I am hoping that someone in the forum will be able to give me some advice regarding battery replacement. I have a HP Pavilion DV6 1216sa which is approximately 17 months old. I use it mainly at home on mains power using the HP ac adaptor with the battery removed and when I use it on battery I always allow the battery to complete discharge before charging overnight and HP battery check usually indicates that the capacity is 92 -96%.
The os is Vista Home Premium and which is fully updated.
However I had to use the laptop on the battery everyday for the last week and noticed that it was getting very hot and yesterday after charging it overnight battery check could not detect the battery. I checked the battery problems "solved" in this forum and uninstalled the Microsoft ACPI compliant control method device driver and after a reboot', HP battery check now sees the battery but reports that "one or more cells in the battery are not functioning properly" and provides a Warranty i.d link 61JXH-19160-22073-CNF90-00004-01 which diverts me to the HP shop in the US (I am in Cambridge UK not MA.).
I can purchase a replacement HP battery locally but want to know if this kind of battery failure is normal?
I don't really want to have the expense of a battery replacement only to find that it is the AC adaptor that is faulty - I should appreciate it if anyone has had a similar problem and can advise me. Thanks
The os is Vista Home Premium and which is fully updated.
However I had to use the laptop on the battery everyday for the last week and noticed that it was getting very hot and yesterday after charging it overnight battery check could not detect the battery. I checked the battery problems "solved" in this forum and uninstalled the Microsoft ACPI compliant control method device driver and after a reboot', HP battery check now sees the battery but reports that "one or more cells in the battery are not functioning properly" and provides a Warranty i.d link 61JXH-19160-22073-CNF90-00004-01 which diverts me to the HP shop in the US (I am in Cambridge UK not MA.).
I can purchase a replacement HP battery locally but want to know if this kind of battery failure is normal?
I don't really want to have the expense of a battery replacement only to find that it is the AC adaptor that is faulty - I should appreciate it if anyone has had a similar problem and can advise me. Thanks