Andagobe
07-18-2010 09:40 AM (606 days ago)
Hi!
I just installed windows 7 Enterprise in my Laptop HP G62-134CA,
everything went smooth and the computer looks like working good
.
When I check the device manager I notice:
PCI Simple Communications Controller
Device type.....Other devices
Manufacture ......Unknown
Location ......PCI bus 0.device 22.function 0
Device Status
Drivers for the device are not installed. (Code 28)
.
What should I do?
Any help will be greatly appreciated.
Tanks in advance.

David
Vidya
07-18-2010 08:02 PM (606 days ago)
If you have PCI Simple Communications Control as an unrecognized device in device manager, it indicates that the modem drivers are missing. Your system comes with LSI High-Definition Audio (HDA) Modem for which the Driver for Microsoft Windows 7 can be downloaded from the following weblink:
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45229.exe
Andagobe
07-19-2010 04:37 PM (605 days ago)

Vidya:

Thanks a lot for your pront response.

I download the sp45229.exe file I reinstalled it again but, I’m very sorry to informe you that, my problem still subsists.

Thanks anyway.

Best regards
David
Vidya
07-19-2010 06:48 PM (605 days ago)
  1. Right-click the PCI Simple Communications Controller
  2. Go to Details tab
  3. Select the property as Hardware IDs
  4. Please provide the value present there so that we can identify the correct driver needed for this device.
Andagobe
07-20-2010 06:17 PM (604 days ago)
Vidya:
Here is the information about the PCI Simple Communications Controller:

PCI\VEN_8086&DEV_3B64&SUBSYS_1425103C&REV_06
PCI\VEN_8086&DEV_3B64&SUBSYS_1425103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC­_0780

Thanks for your patience.
Best regards
David


Vidya
07-20-2010 06:22 PM (604 days ago)
Please download and install Intel Management Engine Interface Driver from the following weblink:
ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48617.exe
Andagobe
07-20-2010 06:37 PM (604 days ago)
Vidya:

Problem solved!
:smileyvery-happy:
HUUUUUUUUUUUUUURAH!
You fast and good.

Thanks a million.

Best regards
David


outatowner
08-03-2010 02:46 PM (590 days ago)
does not respond to dx7300
outatowner
08-03-2010 03:03 PM (590 days ago)
Hi Kudos
My apologise I sent the last reply incomplete

I have followed this message as I am trying to solve this problem on a dx7300 are you able to pont me to an update the may apply to this model

Thanks
Outatowner
Vidya
08-03-2010 06:13 PM (590 days ago)
@outatowner
Your system comes with LSI (Agere) Systems Soft Modem and the Driver for Microsoft Windows Vista and Microsoft Windows 7 (32-bit) is available as download from the following weblink:
ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45608.exe
outatowner
08-05-2010 10:44 PM (588 days ago)
Hi Thanks for the advice.

. I have installed SP45608 and there still shows under device manager, other devices ? pci Simple Communcations Driver "the drivers for this device are not installed. (code 28)
Vidya
08-05-2010 11:19 PM (588 days ago)

  • Right-click the PCI Simple Communications Controller
  • Go to Details tab
  • Select the property as Hardware IDs
  • Please provide the value present there so that we can identify the correct driver needed for this device.
  • outatowner
    08-06-2010 03:16 PM (587 days ago)
    PCI\VEN_8086&DEV_2994&SUBSYS_281103C&REV_02
    PCI\VEN_8086&DEV_2994&SUBSYS_281103C
    PCI\VEN_8086&DEV_2994&CC_078000
    PCI\VEN_8086&DEV_2994&CC_0780
    Vidya
    08-06-2010 09:49 PM (587 days ago)
    This is Intel(R) Management Engine Interface device. You can use the utility from Intel to find and update the drivers:
    http://www.intel.com/support/detect.htm?iid=gg_support-EN_01+home_detect
    outatowner
    08-07-2010 11:28 PM (586 days ago)
    Hi There

    I have looked all over the intel website and ran all of the tools I can find still not resloved. Can you offer another suggestion?
    outatowner
    08-08-2010 02:53 AM (585 days ago)
    I have resolved the issue by downloading and installing SP34743

    Thanks for your assistance
    fun_full_life
    09-18-2010 10:38 PM (544 days ago)
    I am also facing same problem .
    my note book no is G62-253TU.
    Every thing is working fine but Blue tooth is not working properly.
    hardware id for PCi
    PCI\VEN_8086&DEV_3B64&SUBSYS_1425103C&REV_06
    PCI\VEN_8086&DEV_3B64&SUBSYS_1425103C
    PCI\VEN_8086&DEV_3B64&CC_078000
    PCI\VEN_8086&DEV_3B64&CC_0780


    prit
    11-21-2010 11:22 PM (480 days ago)
    I'm having some problems with USB ports.
    My laptop is g62-134ca

    I installed windows 7 ultimate 64 RC. Everything install fine. But one USB prot is detecting my 4GB Imation Nano flash drive and other 2 ports are not detecting that or any other usb devices. Also the port detecting my flash drive is not detecting other usb devices too.
    And my devices manager is not detecting Built in webcam too. It says no webcam for this laptop. Every thing works fine when it has the original windows 7 Home edition that came with the laptop. Unfortunately My brother has deleted the recovery partition too.

    So my built in web cam is not detecting and i can not connect a external usb web cam because it is not detecting any usb devices too

    Please help my
    Thank in Advance
    Dj-Corruption
    02-11-2011 06:14 AM (398 days ago)
    Hello Hp

    I have the same problem, the PCI Network controllers isn't known, although everything is working, I downloaded the drivers from Hp support, but still no response and this controllers is responisble for my Wireless, the wifii isn't working at all..

    the Ethernet controller is working propobly but the Wireless is not working AT all...

    I need your support in this as soon as possible.

    Thanks..
    cyberjaya
    03-08-2011 11:01 PM (373 days ago)
    I have a problem which is In my Device Hardware there are unknown icons and wondered if anyone knew what they were and how to resolve the problem?thanks

    PCI\VEN_8086&DEV_D150&SUBSYS_000B003C&REV_11
    PCI\VEN_8086&DEV_D150&SUBSYS_000B003C
    PCI\VEN_8086&DEV_D150&CC_088000
    PCI\VEN_8086&DEV_D150&CC_0880

    PCI bus 0, device 16, function 0
    Vidya
    03-08-2011 11:08 PM (373 days ago)
    Please download and install Intel Management Engine Interface Driver from the following weblink:
    ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48617.exe
    If the issue persists, please provide the model number or the product number of your system.
    jcvlad
    03-20-2011 04:10 PM (361 days ago)
    Hi, I have a similar problem with controllers : network controller (especially wifi adapter) doesn't work.
    Ly computer is a HP G62 Notebook G62-100EB
    Device properties (Details) : PCI\VEN_168C&DEV_002B&SUBSYS_3040103C&REV_01\4&2046277B&0&00E0

    Forgot to specify that I use Win XP 32 bit Pro (I had win 7 but I changed it for professional reasons).
    Thanks for your help.
    Regards

    Daniel_Potyrala
    03-20-2011 04:17 PM (361 days ago)
    @jcvlad

    Hi,
    Download and install Atheros Wireless driver from here.
    jcvlad
    03-21-2011 12:22 AM (360 days ago)
    Hi Daniel,
    Thank you for your help. It works fine now.

    Another device is "unknown" in my device manager. Properties : ACPI\PNP0C32\2. Can you help me to solve it also ?

    Best Regards
    Daniel_Potyrala
    03-21-2011 02:59 AM (360 days ago)
    Download and install driver for buttons from here.
    Do manual installation

    Go to device manager, right click unknown device,
    Choose to update driver, No to connect,
    Choose install from a list or specific location, Don't search, Have disk,
    Browse to the location of machine.inf.
    jcvlad
    03-21-2011 04:30 AM (360 days ago)
    The problem is solved ! Great thanks !
    What does it mean, "Direct Application Launch Button" ? It seems that it's this device that was first unknown.

    Thanks a lot anyway.
    Regards
    malak
    03-26-2011 09:17 AM (355 days ago)
    hi i m malae problem and i hav of pci simple comunatn and i have hpg62 laptop plz help me
    Daniel_Potyrala
    04-01-2011 01:55 PM (349 days ago)
    @malak

    Hi,
    1. Please write your notebook product number (p/n). You'll find it at the bottom of the laptop on a sticker.

    Resource:
    How to Locate the Notebook product number (p/n)

    2. Go to:

    Control Panel -> Device Manager

    Right click each device with yellow exclamation mark ( ) and choose ' Properties '. Next select ' Details ' tab and paste here Hardware Ids . This way we will know what kind of driver you need.

    Below you've got example how to do it:




    Ishfaq_nabi
    04-01-2011 09:30 PM (349 days ago)
    I recently bought compaq presario cq42,but i'm not able to browse net on it because it does not have pci network drivers installed.what can i do now?
    Daniel_Potyrala
    04-02-2011 01:37 AM (348 days ago)
    @Ishfaq_nabi

    Hi,
    1. Please write your notebook product number (p/n).

    Resource:
    How to Locate the Notebook product number (p/n)

    2. Go to:

    Control Panel -> Device Manager

    Right click each device with yellow exclamation mark ( ) and choose ' Properties '. Next select ' Details ' tab and paste here Hardware Ids . This way we will know what kind of driver you need.

    Below you've got example how to do it:




    lovelueng
    06-09-2011 03:22 AM (280 days ago)
    My Notebook Model Hp Probook 4420s , Operating system is XP
    And my notebook Simple Communication device ID is:
    PCI\VEN_8086&DEV_3B64&SUBSYS_1423103C&REV_06\3&B1BFB68&0&B0
    Now tell me which driver I'll download and install
    Thanks
    Vidya
    06-09-2011 03:26 AM (280 days ago)
    Try downloading Intel Management Engine Interface (MEI) Driver from the following weblink:
    ftp://ftp.hp.com/pub/softpaq/sp52001-52500/sp52353.exe
    zamir
    07-27-2011 03:34 AM (232 days ago)
    Hi Vidya,

    PCI simple communication controller drivers are also not working for me. Can you please suggest me the link where I can download. Here are the details

    PCI\VEN_8086&DEV_3B64&SUBSYS_1439103C&REV_06
    PCI\VEN_8086&DEV_3B64&SUBSYS_1439103C
    PCI\VEN_8086&DEV_3B64&CC_078000
    PCI\VEN_8086&DEV_3B64&CC_0780
    Best Regards,
    Zamir
    Vidya
    07-27-2011 08:16 AM (232 days ago)
    Please try the following driver links. Any one of it should help you:
    ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53021.exe
    ftp://ftp.hp.com/pub/softpaq/sp52501-53000/sp52967.exe
    ftp://ftp.hp.com/pub/softlib/software12/COL36526/pv-89925-1/sp51397.exe
    LadyCNE
    08-25-2011 03:02 PM (203 days ago)
    I just upgraded my Probook 6560b to windows 7. I have one unknown device:

    PCI Simple Controller

    PCI\VEN_8086&DEV_1C3A&SUBSYS_1619103C&REV_04
    PCI\VEN_8086&DEV_1C3A&SUBSYS_1619103C
    PCI\VEN_8086&DEV_1C3A&CC_078000
    PCI\VEN_8086&DEV_1C3A&CC_0780

    Can you point me to the correct driver?
    Paul_Tikkanen
    08-25-2011 03:08 PM (203 days ago)
    Hi, LadyCNE:

    Below is the driver you need for your missing device:

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    Paul
    vijaysadanand
    09-27-2011 07:54 PM (170 days ago)

    Hi!
    I just installed windows 7 ultimate in my Laptop HP 630 qa131
    everything went smooth and the computer looks like working good
    .
    When I check the device manager I notice:
    PCI Simple Communications Controller
    Device type.....Other devices
    Manufacture ......Unknown
    Location ......PCI bus 0.device 22.function 0
    Device Status
    Drivers for the device are not installed. (Code 28)
    .
    What should I do?
    Any help will be greatly appreciated.
    Tanks in advance.

    vijay
    Paul_Tikkanen
    09-28-2011 05:48 AM (169 days ago)
    Hi, Vijay:

    Please click on each missing device in the device manager. Then click on the details tab.

    In the Porperties drop down list, select the second item (Hardware ID's).

    Post the top string of characters you see there.

    Those will further identify the missing devices and I can send you the link to the drivers.

    Paul
    KitsuneHonda
    10-13-2011 05:30 AM (154 days ago)
    

    I have a HP ProBook 6550b running Windows 7 Enterprise 32-bit. Please someone help me with the correct drivers to install.
    Below is the list of the Hardware ID's for all the devices:

    Base System Device:
    PCI\VEN_1180&DEV_E852&SUBSYS_146D103C&REV_01
    PCI\VEN_1180&DEV_E852&SUBSYS_146D103C
    PCI\VEN_1180&DEV_E852&CC_088000
    PCI\VEN_1180&DEV_E852&CC_0880
    
    Base System Device:
    PCI\VEN_1180&DEV_E230&SUBSYS_146D103C&REV_01
    PCI\VEN_1180&DEV_E230&SUBSYS_146D103C
    PCI\VEN_1180&DEV_E230&CC_088000
    PCI\VEN_1180&DEV_E230&CC_0880
    
    Unknown Device:
    PCI\VEN_8086&DEV_3B64&SUBSYS_146D103C&REV_06
    PCI\VEN_8086&DEV_3B64&SUBSYS_146D103C
    PCI\VEN_8086&DEV_3B64&CC_078000
    PCI\VEN_8086&DEV_3B64&CC_0780
    
    I would really appreciate the assistance.
    Paul_Tikkanen
    10-13-2011 05:42 AM (154 days ago)
    Hi @ KitsuneHonda:

    You should install the chipset driver first and reboot if you have not done so already.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    The Base System Device is your Ricoh card reader driver:

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    The unknown device is your Intel Management Engine Interface:

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    Paul
    KitsuneHonda
    10-13-2011 06:07 AM (154 days ago)
    Hello Paul....thanks for the quick response...both the Base System Devices are happy now, but unfortunately I am still struggling with the Unknown Device. I downloaded the driver you suggested, but when installing the driver it bombs out at the Intel(R) Management Engine Interface Version 6.0.0.1179, saying: "An error occurred while registering one or more components. Setup will exit."
    Paul_Tikkanen
    10-13-2011 06:15 AM (154 days ago)
    Hi:

    Try manually installing the driver by clicking on the unknown device in the device manager. Click on the driver tab.
    Click on Update driver. Select the "Browse My Computer for Software" method and navigate to C:\SWSetup\sp48062 and see if it loads that way.

    If you are unsuccessful then you can try the AMT driver to see if that works.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    Paul
    KitsuneHonda
    10-13-2011 06:24 AM (154 days ago)
    Hey there....it seems this device hates me or something as both methods with both those two drivers didn't work...is this device crucial or can I leave it be?
    Paul_Tikkanen
    10-13-2011 06:39 AM (154 days ago)
    Hi:

    It would drive me nuts not to be able to get that device properly installed.

    But no, you probably would never use it.

    I wish I could be of more assistance, but it is the IMEI driver that is missing, and you have tried anything I would have tried.

    Tis is my last ditch effort...try the driver directly from Intel...

    http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18532&lang=eng

    Paul
    KitsuneHonda
    10-13-2011 07:07 AM (154 days ago)
    Nope it gives me the same issue. Is this maybe used for the SIM slot at the back by the battery?
    Paul_Tikkanen
    10-13-2011 07:14 AM (154 days ago)
    No, it has to do with some kind of Intel system mangement. Mainly used by big corporations IT depts to manage their PC's.

    http://en.wikipedia.org/wiki/Intel_Active_Management_Technology

    Which reminds me...See if the TPM driver works. That is part of the Management Engine stuff...

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    Paul

    KitsuneHonda
    10-13-2011 08:36 AM (154 days ago)
    Hey Paul...:smileysad: still no luck...it bombs out on the same place each time...i installed the TPM driver and it did it without any hassle.
    Paul_Tikkanen
    10-13-2011 08:58 AM (154 days ago)
    Hi,

    Sorry nothing got that to install.

    I'm out of ideas at this point.

    Paul
    jcvlad
    11-04-2011 03:14 AM (132 days ago)
    Hi,

    I have a new problem : the button "sleep" is disabled. It's a graphic driver issue I think.
    My computer is a HP G62 Notebook G62-100EB.
    Can I have a solution for this ?
    Thank you in advance.
    Regards,
    Jc.
    
    Paul_Tikkanen
    11-04-2011 04:40 AM (132 days ago)
    Hi: @ jcvlad:

    See if installing the chipset driver helps.

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-79842-1&cc=us&dlc=en&lc=en&...=

    Hi @ KitsuneHonda:

    Please read this about trying to get that pesky IMEI driver installed. Maybe this will work for you too.

    http://rikkoss.wordpress.com/2011/08/02/intel-ime-windows-xp-driver-issue-on-hp-8200-elite-sff-pc/

    Paul
    tbakos
    11-09-2011 03:39 PM (127 days ago)
    I am having same problem with PCI Simple Communications Controller. Device Manager says no drivers are loaded.

    I installed Windows 7 Home Premium on an HP Compac dc7800p desktop.

    The hardware IDs are:
    PCI\VEN_8086&DEV_29B4&SUBSYS_2819103C&REV_02
    PCI\VEN_8086&DEV_29B4&SUBSYS_2819103C
    PCI\VEN_8086&DEV_29B4&CC_078000
    PCI\VEN_8086&DEV_29B4&CC_0780
    Where do I find the drivers?
    Paul_Tikkanen
    11-09-2011 04:14 PM (127 days ago)
    Hi, tbakos:

    Try the HECI driver.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12...

    Paul
    tbakos
    11-10-2011 08:38 AM (126 days ago)
    It worked! Problem solved! No yellow warnings in Device Manager. All drivers, apparently, present and accounted for.

    Now that I know which driver is needed I went back to the HP Driver support page for my PC and note that this HECI driver is listed. However, it was not clear (at least to me) that it was the missing driver for the problem I had which was labled "PCI Simple Communications Contoller".

    Thanks!
    Paul_Tikkanen
    11-10-2011 08:49 AM (126 days ago)
    Hi, Tom:

    You're very welcome.

    The device details ID string you posted lists the unknown device as the Intel Management Interface Engine Interface.

    On some support pages it is clearly listed as such.

    On some pages it is part of the Intel Active Management Technology (AMT) configuration.

    And on others, such as the dc7800 support page, it is listed as the HECI driver.

    The clue to this, is all these things are at least indirectly related to each other.

    If you are using the dc7800 for home use, you will probably never use any of this technology.

    But in big corporations, where they have to remotely manage PC's, these things are necessary.

    If you are interested in learning more about Intel's AMT, this article does a good job.

    http://en.wikipedia.org/wiki/Intel_Active_Management_Technology

    Paul




    tbakos
    11-10-2011 08:53 AM (126 days ago)
    Thanks for the explanation. It explains why my PC was working fine even without the drivers which I probably don't really need but the yellow warnings are a bit disconcerting. I suppose I could have simply disabled the devices but I didn't know what I might be losing. Now I do.
    mayooou
    11-17-2011 05:19 PM (119 days ago)
    thanks alot
    harryh3
    12-26-2011 11:31 AM (80 days ago)
    After reviewing the old replies, I tried downloading the PCI Simple Communications driver to my Windows 7 (64 bit) machine but i could not install it. The comment was that this machine does not have sufficient resources to support installation.
    Do I need this driver? The problem I am trying to solve is a very slow startup time (8 minutes, far too long) and the diagnostics led me to the missing driver.
    What driver should I be using, and is this a possible solution to slow bootup?

    Thanks

    Harry
    Paul_Tikkanen
    12-26-2011 12:37 PM (80 days ago)
    Hi, Harry:

    Please click on the missing PCI Simple Communications device in the device manager. Then click on the details tab.

    In the Properties drop down list, select the second item (Hardware ID's). Post the top string of characters you see.

    Also post the full model # of the PC you have.

    I highly doubt this driver is the cause of any sluggishness you're experiencing with the PC.

    Normally such a slow boot up is the result of too many running processes. A lot of unnecesary programs, an antivirus program that uses a lot of resources... it could be a lot of things.

    My Windows 7 64 bit PC (HP 8200 Elite CMT) boots up in less than a minute and runs like a champ.

    I stripped it of any unnecessary programs (fortunately as a business desktop, it didn't come with many), and use Microsoft Security Essentials as my antivirus, antispyware solution. That A/V program does not tie up many system resources.

    Paul
    Dawood303
    01-15-2012 01:15 PM (60 days ago)
    hey....i bought a new pc....HP 630 Notebook, i5 2nd Gen processor....and i just installed the windows 7 and i am gettin the same thing here........PCI bus 0, device 22, function 0 i.e PCI SIMPLE COMMUNICATIONS CONTROLLER......

    please help me out urgenT



    PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C&REV_04
    PCI\VEN_8086&DEV_1C3A&SUBSYS_3672103C
    PCI\VEN_8086&DEV_1C3A&CC_078000
    PCI\VEN_8086&DEV_1C3A&CC_0780
    Paul_Tikkanen
    01-15-2012 03:30 PM (60 days ago)
    Hi, Dawood:

    You need the IMEI driver for your HP 630.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    Paul
    kusieh
    01-23-2012 11:42 AM (52 days ago)
    Hello Paul,

    I have a HP 630 laptop and I installed XP Professional. I am missing the PCI device drivers. I would appreciate if you can help me out. I am looking for the following drivers:

    PCI DEVICE
    PCI\\/EN_10EC&DEV_5209&SUBSYS_3674103C&REV_01
    PCI\\/EN_10EC&DEV_5209&SUBSYS_3674103C
    PCI\\/EN_10EC&DEV_5209&CC_FF0000
    PCI\\/EN_10EC&DEV_5209&CC_FF00

    UNKNOWN DEVICE
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0270&SUBSYS_103C3674&REV_1001
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0270&SUBSYS_103C3674

    Thanks


    Paul_Tikkanen
    01-23-2012 11:54 AM (52 days ago)
    Hi:

    The first one is the card reader:

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    Is your audio working? The manufacturer of the device is Realtek. It is showing it it as an HD audio device

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    If the audio is working, and you have the AMD graphics, it may be the Video HS audio driver missing.

    If that is the case, go to the site below, accept the agreement, and download the 3rd driver listed (ATI HDMI Audio Device).

    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...

    Paul
    ElisaAl
    03-06-2012 08:27 AM (9 days ago)
    Hi,

    I'm trying to connect an USB external drive HP model hd5000s to an USB port of my ProBook 6550b.
    The OS is windows 7 pro 64bit.
    When I connected first time, system returns the error RUNTIME ERROR 2 AT 00004AD4.
    And now I have 2 unknown system base devices and 1 unknown device on my system device manager.

    Device 1: Slot PCI 2 (Bus PCI 67, device 0, function 1)
    PCI\VEN_1180&DEV_E230&SUBSYS_146D103C&REV_01
    PCI\VEN_1180&DEV_E230&SUBSYS_146D103C
    PCI\VEN_1180&DEV_E230&CC_088000
    PCI\VEN_1180&DEV_E230&CC_0880

    Device 2: Slot PCI 2 (Bus PCI 67, device 0, function 2)
    PCI\VEN_1180&DEV_E852&SUBSYS_146D103C&REV_01
    PCI\VEN_1180&DEV_E852&SUBSYS_146D103C
    PCI\VEN_1180&DEV_E852&CC_088000
    PCI\VEN_1180&DEV_E852&CC_0880

    Device 3: Port_#0003.Hub_#0003
    USB\VID_138A&PID_0007&REV_0072
    USB\VID_138A&PID_0007

    I have tried to install the Intel Management Engine Components Driver and interface form hp.com, but the problem persist.

    Any idea?

    Thanks!
    Paul_Tikkanen
    03-06-2012 08:55 AM (9 days ago)
    Hi:

    The first 2 need card reader drivers.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    The last one needs the fingerprint sensor driver.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    If you haven't installed the chipset driver, I would install that first and reboot before installing the others I posted above.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    I do not believe that your missing the 2 drivers you posted are the cause of the issue.

    But if you didn't install the chipset driver, that could be, as the chipset driver can load motherboard drivers for the USB controller.

    Paul
    turke123
    03-07-2012 10:53 AM (8 days ago)
    Hi!
    I just installed windows 7 Enterprise in my Laptop HP Pavillion G6 1225sm,
    everything went smooth and the computer looks like working good
    .
    When I check the device manager I notice:
    PCI Simple Communications Controller

    hardware ids

    PCI\VEN_8086&DEV_1C3A&SUBSYS_1670103C&REV_04
    PCI\VEN_8086&DEV_1C3A&SUBSYS_1670103C
    PCI\VEN_8086&DEV_1C3A&CC_078000
    PCI\VEN_8086&DEV_1C3A&CC_0780

    please help!
    thanx
    Paul_Tikkanen
    03-07-2012 10:59 AM (8 days ago)
    Hi, Turke123:

    First, install the chipset driver and reboot if you have not done so already.

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-94402-1&cc=us&dlc=en&lc=en&...=

    It is always best to install the main drivers in this order and reboot after each install

    1. Chipset

    2. Graphics

    3. Audio

    4. Network

    Now for your particular device. There are two variations, so it is a 50-50 shot which one you want to try first.

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-94325-1&cc=us&dlc=en&lc=en&...=

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-94322-1&cc=us&dlc=en&lc=en&...=

    One of these two will get it though.

    Paul
    ElisaAl
    03-08-2012 07:57 AM (7 days ago)
    Thank you, Paul
    My devices are now well installed and I can access to the USB device. But the error message persists when windows starts up.
    Paul_Tikkanen
    03-08-2012 08:13 AM (7 days ago)
    Hi:

    I am not familiar with that error, and don't have an answer for you, but I did find this Microsoft forum post by someone with the same issue.

    Please read through it and you may want to try some of the recommended actions.

    http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/usb-scale-device-runtime-error-2...

    Best Regards,

    Paul
    ElisaAl
    03-09-2012 12:10 AM (6 days ago)

    Thanks Paul, this thread has been started by me. Yes, I have followed all the indications without success.

    Best regards,

    Elisa
    ElisaAl
    03-09-2012 01:23 AM (6 days ago)
    I have the problem again!

    I have seen the USB device; the first time Windows suggest to me to format the HD (is an HP personal media drive, model HD5000s).

    I have not formatted the HD drive but I begun to work with it. The first sign of problems with the drive was problems reading folders; finally the whole drive is not recognizable.

    Now I have one unknown device in the USB devices list and the device doesn't work.

    Do you know why?

    Best regards,

    Elisa
    Paul_Tikkanen
    03-09-2012 04:36 AM (6 days ago)
    Hi, Elisa:

    Please post the hardware ID for the unknown USB device.

    We need to find out what it is if we can.

    Paul
    spotbug
    03-12-2012 01:11 AM (3 days ago)
    Hi

    My notebook is hp g62. operating system :- Windows 7 home premium 64 bit

    my issue is unknown pci simple communications controller. given below is the Device ID, hope its helpful for easy trouble shooting

    PCI\VEN_8086&DEV_3B64&SUBSYS_143A103C&REV_06
    PCI\VEN_8086&DEV_3B64&SUBSYS_143A103C
    PCI\VEN_8086&DEV_3B64&CC_078000
    PCI\VEN_8086&DEV_3B64&CC_0780

    pls advise correct device driver. since am experiencing whistling sounds while making calls over the internet.

    thanks in advance



    ElisaAl
    03-12-2012 01:24 AM (3 days ago)
    The device is an HP HD5000s Personal Media Drive, product number RF863AA

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00189065&tmp_task=prodinfoCategory&cc=us&dlc=en...

    Best regards,

    Elisa
    spotbug
    03-12-2012 04:09 AM (3 days ago)
    never added any personal media drive. And on device manager it shows an exclamation mark agaoinst pci simple communications controller so am sure its the pci comm controler driver that is missing.

    Any help ?
    Paul_Tikkanen
    03-12-2012 04:51 AM (3 days ago)
    Hi, Spotbug:

    This should be the driver you need.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    Paul

    Paul_Tikkanen
    03-12-2012 04:57 AM (3 days ago)
    Hi, Elisa:

    If that is the device, then I don't know why the drivers aren't installng.

    Sorry,

    Paul
    ohcan42
    03-14-2012 03:12 AM (1 days ago)
    I am having same problem with PCI Simple Communications Controller. Device Manager says no drivers are loaded.

    I installed Windows 7 Enterprise on an HP ELiteBook 2560p.

    The hardware IDs are:
    PCI\VEN_8086&DEV_1C3A&SUBSYS_162B103C&REV_04
    PCI\VEN_8086&DEV_1C3A&SUBSYS_162B103C
    PCI\VEN_8086&DEV_1C3A&CC_078000
    PCI\VEN_8086&DEV_1C3A&CC_0780

    Where do I find the drivers?

    Thanks!
    Paul_Tikkanen
    03-14-2012 05:31 AM (1 days ago)
    Hi, Ohcan42:

    First install the chipset driver and reboot if you have not done so already.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    Then install the IMEI driver which is for the hardware ID you posted.

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

    Paul