prockaz
01-05-2012 01:29 PM (69 days ago)
I have a basically new HP dv6-6120usEntertainment PC which is randomly freezing/ lockuping on me and I am forced to do a battery pull. I updated the bios the problem is still happening, I did every updates possible the problem still persist. I have done hardware and memory test no errors discovered. I tried trouble shooting on my own but noting when the notebook freezes/locks up what software I am running and it turned out to be basically every software on the PC, it even freezes/locks up on start up. I have done a factory recovery but I am still experiencing the same problem. I have even sent in the laptop to be repaired and it was returned as they said they couldnt identify the problem causing it to freeze/ lock up.
And I have cleaned the registry, checked for errors and everything already.
Does any one have any suggestions that might help me with this problem?
Does any one have any suggestions that might help me with this problem?