morganavery
02-26-2012 05:35 PM (18 days ago)
I have a new HP Pavilion G6 running Windows Home 7 Professional. I pressed shut off yesterday and left the house, then I came back to find it stuck on the shutdown screen, never having made it to complete power off. As far as I know, there were no changes made yesterday afternoon (except maybe a Java update, but I can't remember if I tried to shut it down between the update and this issue) or since the last time I shut it down.
Also, I have it set so that when I plug a mouse in, the touchpad will turn off. The USB ports aren't recognizing my mouse at all (except for a brief flash of the red optical light when I plug it in, then nothing). Since using a mouse is my preferred way of navigation, this is distressing.
I performed a full system scan using Avast! anti-virus, it showed no problems.
If anyone has any ideas, please don't hesitate to post and request any further info. Thanks.
Also, I have it set so that when I plug a mouse in, the touchpad will turn off. The USB ports aren't recognizing my mouse at all (except for a brief flash of the red optical light when I plug it in, then nothing). Since using a mouse is my preferred way of navigation, this is distressing.
I performed a full system scan using Avast! anti-virus, it showed no problems.
If anyone has any ideas, please don't hesitate to post and request any further info. Thanks.